Become the Contractor of Choice
Mega-Marketing on a Boot-Strap
Budget
By Paul Montelongo
The dust has finally settled after the biggest sporting
and media event of the year. I am talking about the Super Bowl. I
suppose that this year's winner, the Patriots, won as a matter
of righteous justification in answer to the world changing events
of September 11, 2001. And… they had a better team.
I thoroughly enjoyed the game, as it was played the way a Super
Bowl should….the winner is determined in the last seconds
of the game.
But, if you are like most Americans, you watched more than the
game. You watched the commercials. I just can't wait to see the
commercials during the Super Bowl. Oh, the commercials. Huge
companies pouring millions of dollars into thirty or sixty seconds
of airtime. I absolutely love these commercials, not only for
their entertainment value, but because they teach us so much
about the psyche' of the average consumer, including me.
Every commercial is predictably intended to tug at some emotional
response that consumers will have.
And therein lies the key to their advertising success.
If you watch the commercials beyond their entertainment merit,
you will see that their marketing strategies will make you laugh,
make you wonder, make you excited, make you question and even
make you cry.
Most every human emotion will be addressed in some form or fashion
in these advertisements.
And that can be the key to your marketing and promotional strategies
as well. Just because you don't have 2.5 million dollars to run
a commercial during the Super Bowl, doesn't mean that you can't
be just as successful with your targeted market of customers.
In fact, you may only have a 'boot-strap' budget. There are
hundreds of ways to get mega-marketing results with low-cost
or no-cost marketing strategies.
I am often asked, "What is the best way to
promote my business on a very low budget?"
There is not one absolute strategy that will create a windfall
for your business. However, after careful consideration of the
question, I will suggest one strategy that I know first hand
will result in more business than you can handle.
Create an 'incentive-based' referral program. Reward
your existing clients for referring you to their friends, neighbors
and work associations. Here is how it can work for you.
Each time you sell a project, immediately inform your client
that you appreciate their business so much that you will offer
them an incentive to sell for you. Inform them that your long-term
success is highly dependent on their satisfaction AND THEIR REFERRAL.
At that point introduce your new client to your incentive program.
Your incentive program should be creative, attractive and persuasive.
Your intent is to convince your client to recommend you to everyone
they know. It is much easier to convince them when they know
there is a substantial incentive attached to their referral.
Perhaps you can offer a $250 cash back bonus for every qualified
lead that turns into a sale. Or you may offer a $100 gift certificate
to a local restaurant. Or you can offer a small discount on some
additional services or products.
You might offer them tickets to the opera, the theater or to
see the hometown professional sports team. You can even have
a sliding scale incentive program. In other words, greater rewards
for larger projects that you land due to their referral.
The point is…. have a disciplined plan in place and just
start somewhere. Every time you obtain a new client, go to visit
a new prospect, or attend a business mixer event, let everyone
know about your referral program. The word will spread very fast
and you will have more prospects and customers that you can imagine.
And whatever you do, please remember to include your employees,
vendors, contract laborers, accountant, lawyer, banker and chiropractor
in on the referral plan. These folks already have an established
relationship with you and they usually will not hesitate to recommend
you to their friends. Especially when they know there is a reward.
There is one more thing about any of your marketing strategies.
You must have the mindset that you are not just in your primary
line of business. What I mean is that whatever product or service
you sell is not what you do. The main focus
for your enterprise should be marketing and promotion. You can
offer the greatest product in the world, but if no one knows
about it, then what good have you done? Something to think about.
Paul Montelongo is the author of 101 Power Strategies;
Tools to Promote Yourself as the Contractor of Choice. Paul
is a nationally recognized speaker and consultant to the construction
industry. Visit Paul at www.ContractorOfChoice.com and register
for a free E-mail newsletter to receive tips, strategies and
concepts to help you grow your business and increase your profits.
Paul has owned and operated his own multi-million dollar construction
company for over 23 years.
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