Become the Contractor of Choice
"Recession – Proof “ Your Contracting
Business
By planning to succeed (Part 2)
By Paul Montelongo
This is the second in a two-part series designed to help you “recession-proof” your
business. Planning to succeed in the face of an economic slow
down is primarily a matter of choice. Yes, the forces of the
economy will affect your business success. However, choosing to
succeed and thrive in an economy that is slowing will largely
be a matter of your determination and persistence. Here are a
few concepts, that, once implemented, will give you the edge
over your competition and allow you to “recession-proof” your
contracting business.
Have an Attitude of Prosperity
The most successful entrepreneurs in the world have an attitude
of prosperity. In their mind, there is no economic circumstance
that doesn’t present an opportunity. It is true that your
focus will become your reality. Just try to play golf sometime
with the belief that you can’t hit a buried golf ball out
of a sand trap with a 58-degree sand wedge. You will swipe at
it and miss more times than not. The same is true with your belief
about the economic environment in this country. If you choose
to believe that times will be so tough that no one will prosper,
you likely will fail.
The largest influence in planning to succeed is the absolute
certainty that you will convert any challenge into a money-making
opportunity. This mindset of expansion followed closely with
specific action steps to reach your goals will propel you to
succeed. “Those who believe they can and those who believe
they can’t are both right.”
Stick to Your Long-Term Vision
At some point in your strategic business planning, you have
created a long-term vision for your business. This vision should
have included a reason or purpose for your business existence.
Now is the time to re-connect to that vision and to the very
reasons that you are in business. Your long-term approach to
your business creates awareness in you that any economic malaise
will only be temporary. You will recognize that it is imminent
and you will be prepared for it.
When you understand the long-term perspective of your business,
it is easier to adjust along the way as necessary. You will not
get caught up in any negativity about the economy. You will continue
to look for ways to improve your business, expand your market
and create new clients. Even in a “slow down”, there
are people and businesses that spend lots of money. They see
opportunities to get better deals and quicker service. Why shouldn’t
they spend their money with you? Answer – they should!
Know the Role of Technology
Construction industry professionals must become more savvy
about the use of Internet technology. You must be more proficient
with business communication and services. The Internet allows
you to do this. Learn everything you can about e-mail, the Internet,
Extranet and Intranet services. Business to Business transactions
over the Internet speeds up the bidding process, project management
and overall communication. There is efficiency unlike any other
when you learn to effectively use technology.
Promotional messages about your company can literally be sent
to hundreds of millions of people by having a useful, info rmative
Web site. You may not have customers in the Republic of China,
but is there a potential customer one-mile from your office that
will make a decision based on the info rmation posted to your
Web site? Is there an easy way for that customer to contact you
and will you respond promptly to their e-mail?
Now, more advanced technology will allow you to educate your
customers with video and audio products in your Web site. You
can also train your employees, vendors, customers and trade contractors
with on-line training seminars. The possibilities are only limited
by your imagination. Speed, efficiency and creativity will make
the difference for contractors determined to make their business “recession-proof”.
Strengthen Your Team
When the economy gets tight, it is inevitable that there will
be lay-offs. In order to tighten your purse strings, you may
need to re-arrange your work force. However, there will be employees
and trade contractors that you must keep. By taking care of the
nucleus of your team, you will get the most productivity from
them. Continue to train them to perform at optimum levels. Make
sure they are aligned with your long-term company vision and
that they know your plans for business growth in the next twelve
to twenty four months. Get their feedback to improve your systems
for productivity.
Strengthening the team concept will create a synergistic environment.
It may require that you commit to enrolling your employees in
training programs to learn to take on other responsibilities
within your company. When employees and trade contractors are
faced with more responsibility, they will tend to find more productive
ways to perform their work.
Dedication and Persistence
Unwavering dedication to your profession and to your business
is perhaps the most important factor in planning for the future
success of your business. Walt Disney said, “ Get a good
idea and stick with it. Dog it, and work at it until it’s
done and done right.” As one of the three primary material
needs of humans (food, clothing, shelter), working with shelter
is a good idea. Stick with it. Planning to succeed in any economic
environment dictates that you persist and continue to strive
for improvement.
Add to your dedication and persistence another essential element,
creativity. As a contractor, you are probably faced with many
opportunities to come up with creative solutions on your projects.
Your creativity skills can be used to generate more business
and to look for more efficient ways to conduct business. One
of the most important areas of concern should be your customer
service. There are thousands of ways to creatively improve customer
service. Acquire raving fans with your exquisite customer service.
Endorsements from your satisfied customers will be the lifeblood
of your business.
"Recession-proofing" your business is primarily a
matter of dedication, persistence, and creativity. " There
is ample opportunity for prosperity in this country. As The
Contractor of Choice, you will view any possible soft landing
in the economy as an opportunity to thrive. By planning to succeed,
you will “recession-proof” your business.
Until we have the honor to meet in person, remember, “Success
is YOUR choice, choose well.”
Paul Montelongo is the author of 101 Power Strategies;
Tools to Promote Yourself as the Contractor of Choice. Paul
is a nationally recognized speaker and consultant to the construction
industry. Visit Paul at www.ContractorOfChoice.com and register
for a free E-mail newsletter to receive tips, strategies and
concepts to help you grow your business and increase your profits.
Paul has owned and operated his own multi-million dollar construction
company for over 23 years.
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